Kalinga TV's Seamless Integration of Cutting-Edge LiveU Technology, Supported by ARK Infosolutions' Unmatched Commitment, Technical Expertise, and Dedication to Service Excellence.
In a bid to enhance its broadcasting capabilities, Kalinga TV, a leading Odia language 24-hour cable and satellite news channel in Bhubaneswar, Odisha, India, sought to upgrade its infrastructure. The channel's decision-makers turned to ARK Infosolutions Pvt. Ltd., a trusted distributor of technology products in India with expertise spanning Animation, Broadcast Media, Film & Video Post, Pro AV, and other domains.
The collaboration between Kalinga TV and ARK Infosolutions exemplifies a seamless integration of technological solutions with top-notch customer service. From the outset, ARK Infosolutions demonstrated its commitment to providing comprehensive support to Kalinga TV.
Upon procuring the latest LiveU LU6005G and LU3005G units from ARK Infosolutions, Kalinga TV experienced a smooth and efficient installation process. The ARK team's meticulous attention to detail ensured that the transition to the new broadcasting systems was seamless and hassle-free.
One of the standout features of the collaboration was the round-the-clock customer support provided by ARK Infosolutions. Kalinga TV benefited from 24/7 technical assistance, ensuring uninterrupted broadcasting operations. Whether it was addressing technical queries or troubleshooting issues, the ARK team was readily available to provide timely solutions, reinforcing their commitment to customer satisfaction.
"The upgrade to the LiveU LU6005G and LU3005G units has significantly elevated our broadcasting standards," remarked Mr. Subhransu Khatua, CEO at Kalinga TV. His endorsement underscores the transformative impact of the technological upgrade facilitated by ARK Infosolutions.
Mohan Rawat, AVP, M&E at ARK Infosolutions, echoed Mr. Khatua's sentiments, emphasizing the company's dedication to delivering excellence in service. "Our team is committed to providing unmatched support to our clients," stated Rawat. "We are thrilled to have contributed to Kalinga TV's enhanced broadcasting capabilities."
The success story of Kalinga TV's seamless transition to advanced broadcasting systems, powered by ARK Infosolutions, highlights the pivotal role of customer-centric service in driving technological innovation. Through their commitment to excellence and unwavering support, ARK Infosolutions has set a new standard for customer service in the broadcast media industry.